Terms and Conditions
Welcome to BigClash. This page outlines the terms and conditions that govern the use of all services provided. By creating an account and using the platform, every player agrees to be bound by these rules, our privacy policy, and any specific promotion rules. It is essential to read and understand these terms fully before participating in any real money activities. The framework of the BigClash casino is built upon these foundational guidelines to ensure a fair and secure environment for everyone.
Account Eligibility and Registration
To register an account, individuals must be at least 18 years of age or the legal age for gambling in their jurisdiction, whichever is higher. Each player is permitted to open only one account. Creating multiple accounts may lead to the closure of all associated accounts and the forfeiture of any funds. During registration, it is mandatory to provide accurate and complete personal information. This information is subject to verification, a process known as Know Your Customer (KYC), which is required before any withdrawal can be processed.
Deposits, Withdrawals, and Financial Rules
All financial transactions are conducted in Canadian Dollars (CAD) or other supported currencies. Deposits must be made from a payment method registered in the account holder’s name. Big Clash reserves the right to request proof of payment ownership. Withdrawals are typically processed back to the original deposit method whenever possible. Before the first withdrawal is approved, players must complete the KYC verification process. This may involve submitting documents such as a valid ID and proof of address. The minimum deposit is generally C$10, while minimum withdrawal amounts vary by method.
Bonus and Promotion Terms
All bonuses and promotions are subject to specific terms and conditions. Key rules to consider include:
- Wagering Requirements: Bonus funds and winnings from free spins must be wagered a specific number of times before they can be withdrawn. For example, the casino welcome bonus has a 35x wagering requirement on the deposit and bonus amount.
- Game Contributions: Bets on different games contribute differently towards wagering requirements. Slots typically contribute 100%, while table games and live casino games contribute a lower percentage, such as 10%.
- Validity Period: Bonuses have an expiration date. The welcome offer, for instance, is valid for 10 days after activation.
- Payment Method Exclusions: Deposits made via certain e-wallets like Neteller and Skrill may not be eligible for welcome bonuses.
It is the player’s responsibility to review the specific rules for each offer before opting in. For any clarifications, please refer to the BigClash contact us page to get in touch with support.
Player Responsibilities and Conduct
Players are responsible for maintaining the confidentiality of their account login information. Any activity conducted through an account will be considered valid. Prohibited activities include fraudulent behaviour, collusion with other players, and the use of software aids or bots. We encourage responsible gaming and provide tools such as deposit limits, session limits, and self-exclusion to help manage gaming activity. Engaging in any form of system abuse or irregular play may result in account suspension and voiding of winnings.
Governing Law and Dispute Resolution
The operations of this platform and these terms and conditions are governed by the laws of Anjouan. BigClash operates under a license issued by the Anjouan Gambling Authority. In the event of a dispute, players should first contact our customer support team. We aim to resolve all queries promptly and fairly. If a resolution cannot be reached, the matter may be escalated according to the procedures outlined by our licensing authority. These terms represent the complete agreement between the player and the platform.